WebPass is an online service from New Directions which allows providers and office staff to
check eligibility and benefits of New Directions' Members, request outpatient treatment,
contact Provider Relations, update your online profile, and more.
Before using the WebPass System, you must obtain a user name
and password from New Directions Behavioral Health by downloading the
or the Facility Access
and faxing the completed form to New Directions Behavioral Health. Please complete this today
for your user name and password. The registration should be completed by New Directions Behavioral Health within
two business days and your new login information will be e-mailed at that time.
If you have a user name and password and the user name needs to be updated, please download the
WebPass User Change Request Form
. Please fax the completed form to New Directions Behavioral Health.