WebPass is an online service from New Directions which allows providers and office staff to
check eligibility and benefits of New Directions' Members, request outpatient treatment,
contact Provider Relations, update your online profile, and more.
Before using WebPass System, you must obtain a username and password from New Directions Behavioral Health. Please email PRWebpass@ndbh.com
with your name, email and Tax ID number.
If you have a user name and password and the user name needs to be updated, please download the
WebPass User Change Request Form
. Please fax the completed form to New Directions Behavioral Health.