Effective November 1st, 2025, authorizations related to care for SCAN members will no longer be supported through the WebPass portal and will need to be submitted via Fax (800-411-0671) or email (UMCCMDEPARTMENT@scanhealthplan.com) to SCAN directly. Authorizations for all other supported health plans may continue to be submitted via WebPass.
NDBH Web Pass
Contact Lucet Provider Relations

This form is designed for contact with our WebPass support team. We respond to questions regarding creating and accessing WebPass accounts.
*To reset your password, select "Forgot Password?" on the WebPass homepage.*

First Name:
Last Name:
Email Address:
User Name:
Tax ID Number:
NPI Type:
NPI:
Subject:
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Message:
If you do not have an NPI and TIN number, please contact Provider Relations at 888-611-6285.

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